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Home » HorseChannel.com Announcements » Tech Support » Pm's/Problems with Pm's


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Posted 8/7/2009 2:10:51 PM


Junior Member

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Last Login: Yesterday @ 7:32:04 PM
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I can send pm's to people but they can't send them to me. My inbox says I can recieve them. Also Sunny said hers doesn't work unless she pm's someone first. But it's not like that for me. I pmed Penny and she got it and can't pm me back. La_Kota can't pm me.

What can I do to fix this?

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Post #303960
Posted 8/7/2009 4:17:01 PM
Community Moderator

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Last Login: Yesterday @ 1:59:42 PM
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Hi, I tried to send you a PM and I received this message:

Sorry you cannot send this private message. Possible reasons for this error...

• The recipients have disabled private messaging.
• The recipients have added you to their blocked senders list.
• The recipients have already exceeded their permitted folder size.

**
If none of that seems to apply to any actions you've done recently would you please send me a PM with your login information. I'll have to login to see what's going on in order to try and help fix it.



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Post #303977
Posted 8/7/2009 5:32:52 PM
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OK, I think I fixed it for you.

You mentioned that your friend Sunny is having the same problem. Have Sunny check the "Forum Settings" on the Control Panel. Sunny should make sure that the box for Private messages "To enable them" is checked.

If this box is unchecked than Sunny won't be able to receive private messages either.

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Post #303995
Posted 8/8/2009 7:56:32 AM


Average Member

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Last Login: Yesterday @ 9:01:28 PM
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^^ I checked and the box was-- well, checked :/

 

         I'm a violent person.

 

                                      

Post #304033
Posted 8/8/2009 3:32:30 PM
Community Moderator

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Hrm, OK Sunny. When you get a chance please PM me with your login information. If you can't send a PM you can e-mail me at channelabuse@bowtieinc.com.

I'll take a look to see what else could be happening. Are you also unable to receive PMs but can send them or is it some other weird thing going on?

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Post #304130
Posted 8/11/2009 5:55:44 PM


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It's all good now :)

 

         I'm a violent person.

 

                                      

Post #304622
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